Getting On Your Case: The Value of Case Studies

 

case-study-by-juhansoninEducators of adults have a variety of techniques for integrating conceptual and practical learning, and one of the most successful is the ‘case study’.

Pioneered by the Harvard Business School many years ago, the case study emphasizes critical inductive and deductive thinking. Each case presents a scenario—real or fictional—which comprises multiple theories or processes already under discussion in class, but in which at least one element is incomplete. The goal is to solve one or more problems, but underlying the goal is a secondary objective—sharpening one’s thinking processes in an environment that represents risk and uncertainty. Originally a ‘solo’ pursuit, case studying now includes options for collaboration to replicate the group dynamics common in so many organizations. Topics can move well outside of traditional business to almost any discipline or endeavor.

What are the ‘outcomes’ benefits of studying cases? One is the ability to understand process and situational complexity. Another is comfort with making critical judgments. But perhaps the greatest is the willingness to address and manage incomplete situations or those open to interpretation, in which opinions and recommendations may vary. They represent what happens in the workplace every day.

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